Stories from the people
building identity at Entrust

Meet Cortex, the Internal AI Platform That Helps Build Itself

Cortex answers compliance questions, triages its own bugs and opens merge requests against its own codebase. Here's how a small team built it in seven months, how we keep it honest, and why being an identity company made it harder.

Co-Developing Products: A Deep Dive Into Customer Insights

Co-development means companies create products with their customers and users. Explore the benefits and three layers of customer insight.

Remote Design Sprint: Learnings from Facilitating

Tales from a designer running his first remote design sprint — what preparation actually means, how to stay adaptable when things go sideways, and why team dynamics matter more than any template.

Causal Inference at Onfido

How Onfido's data science team built a Structural Causal Model of their document verification pipeline — and used it to simulate the impact of product improvements before shipping a single line of new code.

Motion: Onfido's Next Generation of Facial Biometrics

How a cross-functional team at Onfido redesigned face capture from the ground up — 11 rounds of user research, 30 design prototypes, and a head-turn that takes five seconds.

How to Write a Great Self-Performance Review

Writing an outstanding self-performance review can single-handedly set you apart and elevate your career path. Here's how to prepare, what to write, and real examples from a working engineer.