8 posts.
How a data scientist approaches a B2B product launch from first principles — defining metrics before a line of code ships, building the data model, creating pre-launch dashboards, and learning from the first beta customers.
Co-development means companies create products with their customers and users. Explore the benefits and three layers of customer insight.
Tales from a designer running his first remote design sprint — what preparation actually means, how to stay adaptable when things go sideways, and why team dynamics matter more than any template.
How Onfido's data science team built a Structural Causal Model of their document verification pipeline — and used it to simulate the impact of product improvements before shipping a single line of new code.
How a cross-functional team at Onfido redesigned face capture from the ground up — 11 rounds of user research, 30 design prototypes, and a head-turn that takes five seconds.
Writing an outstanding self-performance review can single-handedly set you apart and elevate your career path. Here's how to prepare, what to write, and real examples from a working engineer.
Chaos engineering experiments can be highly exploratory at the beginning. Here are the six acceptance criteria you need to define before you inject a single fault.
There’s a running joke that it was COVID rather than your CEO or CTO that led your company’s digital transformation this year. I share my thoughts on Identity UX in a post-covid world
